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Current as of: May 24, 2025

Terms and Conditions

By accessing our website, you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws

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Terms and Conditions for OneStoprx Telemedicine services in Nigeria. These terms outline the rules and regulations for using the OneStoprx platform for telemedicine services by patients, healthcare providers, and partner facilities.

TERMS AND CONDITIONS

FOR ONESTOPRX TELEMEDICINE PLATFORM

  1. INTRODUCTION

    Welcome to OneStoprx Telemedicine Platform ("OneStoprx"). By accessing or using the OneStoprx platform, you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, please do not use our services.

  2. SERVICES OFFERED

    OneStoprx provides a telemedicine platform that connects patients with licensed healthcare providers for virtual consultations, remote monitoring, and electronic prescription management. The platform is designed to improve access to healthcare and streamline medical services delivery in Nigeria.

  3. ELIGIBILITY

    To use the OneStoprx platform, users must be at least 18 years of age or have the consent of a parent or legal guardian. Healthcare providers using the platform must be licensed to practice medicine in Nigeria and comply with all applicable laws and regulations.

  4. REGISTRATION AND ACCOUNT SECURITY

    1. Account Creation: Users must create an account to access the telemedicine services on the OneStoprx platform.
    2. Accuracy of Information: Users agree to provide accurate, current, and complete information during registration and update it as necessary.
    3. Confidentiality: Users are responsible for maintaining the confidentiality of their account login information and for all activities under their account.
    4. Unauthorized Use: Users must notify OneStoprx immediately of any unauthorized use of their account or any other security breach.
  5. PATIENT RESPONSIBILITIES

    1. Accurate Information: Patients are responsible for providing accurate and complete information about their medical history and current condition during consultations.
    2. Compliance with Medical Advice: Patients should follow the medical advice provided by healthcare providers on the platform and consult their healthcare provider before making any changes to their treatment plan.
    3. Emergency Situations: The OneStoprx platform is not intended for emergency medical situations. Patients experiencing a medical emergency should contact local emergency services immediately.
  6. HEALTHCARE PROVIDER RESPONSIBILITIES

    1. Licensing and Compliance: Healthcare providers using the platform must be licensed and in good standing with the relevant medical regulatory authority in Nigeria.
    2. Professional Conduct: Providers must maintain a high standard of professional conduct and adhere to ethical guidelines and best practices in telemedicine.
    3. Confidentiality and Data Protection: Providers must ensure patient confidentiality and comply with all applicable data protection laws and regulations.
  7. FEES AND PAYMENT

    1. Consultation Fees: Patients may be required to pay fees for telemedicine consultations as determined by OneStoprx and the healthcare provider.
    2. Payment Methods: OneStoprx accepts various payment methods, including credit/debit cards, mobile payments, and other electronic payment options.
    3. Refund Policy: Refunds for telemedicine services will be provided at the discretion of OneStoprx, based on the specific circumstances of each case.
  8. DATA PROTECTION AND PRIVACY

    1. Personal Information: OneStoprx collects, uses, and processes personal information in accordance with its Privacy Policy.
    2. Data Security: OneStoprx employs industry-standard security measures to protect personal information from unauthorized access, disclosure, or misuse.
    3. Third-Party Access: OneStoprx may share patient information with healthcare providers and partner facilities as necessary to provide telemedicine services, subject to patient consent and applicable laws.
  9. LIMITATION OF LIABILITY

    1. No Warranty: OneStoprx provides the platform on an "as is" basis without any warranties, express or implied, regarding the accuracy, reliability, or suitability of the platform for any particular purpose.
    2. Liability Limitation: OneStoprx shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from or related to the use or inability to use the platform, even if OneStoprx has been advised of the possibility of such damages.
  10. INDEMNIFICATION

    Users agree to indemnify, defend, and hold harmless OneStoprx, its affiliates, and their respective officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses arising out of or in connection with their use of the platform, violation of these Terms, or infringement of any third-party rights.

  11. TERMINATION

    1. Termination by User: Users may terminate their account at any time by contacting OneStoprx customer support at admin@onestoprx.ng or call +2347047825000.
    2. Termination by OneStoprx: OneStoprx reserves the right to suspend or terminate any user account or access to the platform for any reason, including but not limited to a breach of these Terms.
  12. MODIFICATIONS TO TERMS

    OneStoprx reserves the right to modify these Terms at any time. Users will be notified of any changes through the platform or by email. Continued use of the platform after such modifications shall constitute acceptance of the updated Terms.

  13. GOVERNING LAW AND DISPUTE RESOLUTION

    These Terms shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria. Any disputes arising out of or in connection with these Terms shall be resolved through negotiation or mediation, failing which they may be submitted to the courts of competent jurisdiction in Nigeria.

  14. CONTACT INFORMATION

    For any questions or concerns regarding these Terms or the OneStoprx platform, users can contact customer support at admin@onestoprx.ng or call +2347047825000.

  15. ENTIRE AGREEMENT

    These Terms constitute the entire agreement between the user and OneStoprx regarding the use of the platform and supersede any prior agreements or understandings, whether written or oral, relating to such use.

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